Cannot start microsoft office outlook. a program error occurred

Well, I posted a reply to the original response, but it seems to have disappeared, so I'll try again. There are no add-is. As I mentioned in the original question, I have created new profiles about 5 times. As I also mentioned, there are 2 user accounts on the original laptop, and they both have 3 mailboxes.

Once user has no problem at all with Outlook, using the same client application and same machine. That pretty much rules out Outlook or the machine being the cause. I set this user up on a brand new machine yesterday. Fresh download of Office Configured the mailboxes and let it download the content from Exchange.

Once all folders were current, I closed Outlook waited a minute or so and fired it up again. Same problem, again. New machine, new Outlook client.

When we click on the hyperlink, we get the error: "Cannot start Microsoft Office Outlook. A program error occurred. Quit Outlook and Microsoft Windows and then start again. You don't have appropriate permission to perform this operation. Outlook performs completely normally aside from when we try to click on a Mailto: hyperlink.

We have had limited success rebuilding the users' Windows profiles, but this has become time consuming and we are trying to explore other options. AT this point of time i would suggest you to open phone support case with Microsoft. The reason being you have already tried all the steps and now we need to to advance troubleshooting steps and also need to collect various dumps which is not possible via this Forum.

Does the error still pop-up after you starting, Run, Outlook. Most of this kind of issue is casued by add-ins. NET KB If so, remove them in one of machine and restart machine to check the error would be seen. If you have any feedback on our support, please contact tnmff microsoft.

Running Outlook. Let's continue to test the issue by adding the below mentioned key and check if we can repro. Just checking in to see if the information was helpful.

You can test this out by starting Outlook with no extensions. You can do this by going to the Run dialog again like we did above and this time typing the following:. If Outlook starts fine, then you need to go into the add-in manager and disable all the add-ins and then re-enable them one at a time to see which one is causing the problem with Outlook.

You may also get a message that looks like this if you are trying to setup Windows Live Hotmail in Outlook:. You have to uninstall it and reinstall it. You can download it here:. Not really sure why that would matter, but apparently it does. Luckily, Microsoft already has a Fix It for you download that will add the appropriate registry key to your computer to fix the problem. Hopefully, one of the methods above fixes your problem. If not, post a comment here with your version of Office, OS, and any other relevant details.

Founder of Help Desk Geek and managing editor. Now that you know what causes problems on Outlook start up, let's see how we can get them fixed. Below you will find the troubleshooting steps for 4 most common problems that prevent Outlook from starting correctly, listed in order of frequency and efficiency:. In most cases it is the corrupted Navigation Pane settings file that prevents Outlook from starting successfully, so the first thing you need to do is to mend it. Here's how you can do this on different operating systems:.

If you prefer to work with the Run dialog on Windows 7 or Windows 8, then follow this way. Delete the Navigation pane settings file If for some reason you were not able to recover the Navigation pane configuration file, nor did the automatic fix provided by Microsoft work, try to delete the XML file that stores the navigation pane settings. To do this, proceed with the following steps:. Find and delete the Outlook. If you have reinstalled Outlook recently and something went wrong during uninstallation of the previous version, the default Outlook data file.

In this case you are likely to get this error: " Cannot start Microsoft Office Outlook. The file Outlook. Let's try to repair your outlook. Alternatively, you can click Start and type scanpst. Click the Browse button to select your default Outlook.

If you upgraded to Outlook on a computer that already had data files created in previous versions, you will find the outlook. Try to open Outlook and if it starts without errors, congratulations! You do not need the remainder of this article : Or maybe, it's worth to bookmark it for the future. When it comes to using compatibility mode in Outlook, let me quote a wisdom that Outlook's guru Diane Poremsky shared on her blog : "If you enabled compatibility mode, disable it.

If you haven't, don't even consider it. Alternatively, you can find outlook. EXE, and then click Properties. Switch to the Compatibility tab and be sure to clear the " Run this program in compatibility mode for " check box.

Click OK and try to start Outlook. If you still cannot open the Outlook window and the same "Cannot start Microsoft Office Outlook" error persists, try to restore the previous version of the PST file. Of course, in this case some of your recent emails and appointments will be lost, but it seems to be a better alternative than no Outlook at all.

So, right click on the Outlook. If neither repairing nor restoring the Outlook. If it does, then you can copy your current Outlook data file.